Mattress Upgrade FAQs

1. What size mattress do I need?
The size of the mattress will depend on the size of your cot, you can measure the length, breadth and width of the cot and look for a suitable mattress from our website. If not otherwise, you can custom make a mattress depending on the size you want.

2. How firm or soft do I need my mattress?
The mattress firmness depends on the sleeper and his body requirements. So, be sure to listen to your body and look for the right mattress.

3. What types of mattresses are available with Mattress Upgrade?
We have mattresses of all range, size, shape and type of material. We have foam, rubberised coir, spring, latex, orthopaedic, pillow top etc. You can have a look at our website and find the mattresses that best suit you.

4. What is the difference between spring, foam, coir and latex mattresses?
Spring mattresses – They are made of individually pocketed springs that minimize the movement of a person across the mattress. If you are a sleeper who keeps tossing and turning at night, your partner’s sleep will not be disturbed by your actions.

Foam mattresses- They are generally soft mattresses that provide support and resilience resulting in a stress-free deep sleep. They take the shape of your body when slept on an provide optimum pressure relief.

Coir mattresses- Made from coconut coir, it is airy, breathable, and environment friendly. It absorbs moisture and offers good ventilation making it a cool and airy mattress. On the other hand, it is very dense and firm because of the presence of coir layers.

Latex mattresses – 100% natural materials are used making it an environment friendly mattress. It is chemical-free, biodegradable, naturally cool and well-ventilated

5. Do the mattresses have a weight capacity?
Mattresses are designed to support at the most a person weighing 100 kg.The material used inside the mattress is also a variable when it comes to weight capacity of a mattress.

6. How long does it take for the mattress to get comfortable?
Some people may find the mattress comfortable in the first night itself while for others it may take a couple of weeks to get comfortable.

7. How can I safely clean my mattress?
You can clean your mattress by putting on a mattress cover, using a vacuum cleaner or call a professional cleaning service to get your mattress cleaned.

8. Should I opt for mattress protectors?
Yes, if you want your mattress in good condition for a longer time, you need to use protectors to safeguard it.

9. What is the Warranty policy of Mattress Upgrade?
You can read about the warranty policy of Mattress Upgrade here Warranty – Mattress Upgrade 

10. Do you offer a trial period?
As of now, we do not have a trial period.

11. What are the options to makeover my mattress?
Your old mattress can be given a makeover and make it look brand new. You can read in
detail about mattress makeover here, Book Appointment – Mattress Upgrade

12. Do you give a demo before we purchase?
Currently, we do not have an option for demonstration prior to a purchase.